FACES for the Future Coalition

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FACES Summer Medical Academy Teaches Culturally Sensitive Care

Many Americans are reluctant to see their doctor. According to a recent survey commissioned by ZocDoc, a medical scheduling company found that 80% of Americans say they delay or avoid getting preventative care. Though there are a number of variables that keep us from seeing our doctors I imagine that the odds of avoiding a doctor visit might be even higher as an immigrant who is unfamiliar with the English language, much less the health care system. Certainly, the American population is in constant flux. New immigrants, including refugees, are changing our population. How we train our health care professionals is changing too.

The Global Health Fellows Program (GHFP) II serves the United States Agency for International Development (USAID) by developing the next generation of global health professionals starting at the high school level with FACES for the Future Coalition (FACES). The program was co- founded 15 years ago by Dr. Tomas MagaƱa who recognized the lack of diversity in the health professions and shortage of opportunity for youth seeking options to improve their lives. Recently, I had a chance to see their work first-hand during a visit to the FACES Summer Medical Academy (FSMA), located at Samuel Merritt University in Oakland, California.

Dr. Tomas MagaƱa reviews the typical medical school trajectory, two pre-clinical years followed by another two years of clinical training.

Angelina Gordon, GHFP II Director of Communications, Outreach, and Diversity, and I were greeted by Brooke Briggance, FACES Program Director, and a group of 30 young faces – all high school students from the Bay Area. Immediately following a brief introduction by Ms. Briggance, we transitioned into a morning lecture, led by Dr. MagaƱa. On the lesson plan for the day: Patient Centered Care (PCC). PCC is model that encourages patients to actively participate in decisions about their own care. This method is based on establishing trust and opening of the lines of communication. To introduce the concept students were asked to solve a puzzle using very limited information provided by Dr. MagaƱa who emphasized the importance of asking the questions, ā€œWhat do we know? And what do we need to know?ā€ This is all to say, when doctors interact with patients, they may have a chart, but not all the information they need to get to the root of medical concerns – a puzzle to solve in each exam room.

An FSMA student writes notes during the group activity on problem solving and patient centered care

As public health professionals know, a kaleidoscope of factors contributes to each person’s overall health and well-being. Some of those factors, the social determinants of health, are not so pretty. Poverty, political instability, and proximity to environmental hazards, such as landfills or factory farms, are all major influencers of health. Ms. Briggance and Dr. MagaƱa both reviewed the many ways that health is compromised in America and how groups of people, like African Americans and Latinos, are impacted more than others. When Dr. Magana asked the room full of high school students what they thought was the most important aspect of treating a patient, I immediately thought of genetics, however, the answer turned out to be a patient’s medical history.